Name: 

Memory is managed the same in Windows 9x as it is in DOS.

The purpose of an emergency repair disk is to be able to boot the computer and fix it when Windows doesn’t work.

A SIMM with a rating of 60 ns is faster than a SIMM with a rating of 80 ns.

Equipment may not be installed and/or removed on any campus computer except by the Net Tech Team

Backing up data is time-consuming and unneccessary.

You don’t have to listen to anything Tory tells you to do.

Always make sure the person next to you is as uncomfortable as possible.

Punching your monitor when you are frustrated is a good way to take out your anger.

Always make sure that your computer is unplugged before you open up the case.

DRAM SIMMs rapidly lose their data and must be refreshed every 3.86 milliseconds.

The ____ is the most complicated piece of equipment inside the case.

At the very beginning of the drive (head 0, track 0, sector 1) is stored the ____, which contains information about the logical partitions on the drive.

In Figure 3-3, Item A is the ____.

The two types of RAM are ____, which hold data for a very short period of time, and ____, which holds data until the power is turned off.

Image 1-3

The connector in image 1-3 is a:

Your grandma just got her first computer. She calls you with a complaint. She said it used to be really fast, but now she has to wait several seconds for a response when she clicks on an icon. She says it’s particularly bad when she does on the Internet. You take a look and notice she’s installed a lot of free utilities from the Internet such as Weatherbug, stock quotes, etc. What do you suspect?

Your brother inherited your old computer from two years ago. He’s installed some new games on it, but when he tries to run the games he finds that the entire computer slows down. He’s also installed some fun utilities for chat, IM, etc. He also installed Firefox. He says it runs fine at first, but once he’s been working for awhile, especially playing games, it gets so bad he has to just turn off the ocmputer.

What is the quickest way to know your anti-virus software is running?

Which of the following would NOT help resolve a failed motherboard problem.

This technology allows more bits to be stored on a platter by changing the orientation of their layout. It is used in new 1 GB hard drives.

Why learn DOS?

Image 1-13

The port in image 1-13 is (select all that apply):

Image 1-14

The port in image 1-14 is (select all that apply):

Which of the following steps should be taken when upgrading from Windows 2000 to Windows Vista? (Select all that apply)

You suspect a malicious user is trying to gain access to your computer via the network. What two things can you do to track this activity?

You added a new hard drive to your system because the old one was filling up. Whenever you print small jobs, it prints fine. But when you go to print large jobs with a lot of graphics, you have problems and sometimes it won’t print. You’ve reinstalled the printer, checked the logs, but you can’t figure out what the difference is. What can you do to resolve this problem? Select all that apply.

You are creating a manual for your users to follow. Which of the following three would be best practices?

You are interested in offering your customers a monthly computer maintenance program. What things might you include in this program? Select all that apply.

What steps can you take to reduce the changes of ESD?

Which of the following would be integral tools for a technician’s toolkit?