Name: 
 

Review 5


True/False
Indicate whether the statement is true or false.
 

 1. 
The power supply generates electricity in a voltage that the computer can handle.
 

 2. 
All devices in a computer are either installed directly on the system board, directly linked with a cable or indirectly linked through an expansion card.
 

 3. 
The current trend is to keep most motherboard setup information in jumpers and switches.
 

 4. 
A SIMM with a rating of 60 ns is faster than a SIMM with a rating of 80 ns.
 

 5. 
Viruses help your computer.
 

 6. 
Backing up data is time-consuming and unneccessary.
 

 7. 
Punching your monitor when you are frustrated is a good way to take out your anger.
 

 8. 
Do not put things into your computers fan.
 

 9. 
Price is the most important consideration when selecting a system board.
 

 10. 
It is not possible to dual boot between Mac OS X and Windows XP.
 

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 11. 
This operating system was the basis for Linux.
a.
Windows 95
b.
Windows NT
c.
Windows 2000
d.
UNIX
 

 12. 
The ____ slot is typically used for high-speed input/output devices.
a.
CPU
b.
ISA
c.
PCI
d.
SIMM
 

 13. 
Krakatoa V. Cano has an older motherboard and has a newer video card. He read that the video card will be supported with a BIOS upgrade. His friend has a different motherboard and has a FLASH program. Krakatoa borrows the flash program from his friend and attempts to flash his BIOS.

What will be the probable outcome.
a.
The new BIOS software will be written to the ROM chip and the motherboard will now support the video card.
c.
The motherboard will be rendered useless.
b.
The new BIOS software will be written to the ROM chip but it won’t support the new video card. However it should still work.
d.
The flash program won’t work.
 
 
nar001-1.jpg
Image 7
 

 14. 
In Image 7 you can use this DOS based program to do what?
a.
Format a hard drive
c.
Create and delete partitions
b.
Delete a hard drive
d.
Gather information about tracks and sectors
 

 15. 
mc015-1.jpg
a.
SIMM
c.
COAST
b.
DIMM
d.
ROM
 

 16. 
A plug and play BIOS chip can set what resources?
a.
IRQs
c.
Upper memory addresses
b.
DMAs
d.
Any of these
 
 
nar002-1.jpg

Image 1-3
 

 17. 
The connector in image 1-3 is a:
a.
RJ45 connector
c.
Serial connector
b.
RJ11 connector
d.
Parallel connector
 
 
nar003-1.jpg

Image 1-12
 

 18. 
The port in image 1-12 is a:
a.
Serial
c.
1394
b.
VGA
d.
Parallel
 

 19. 
Which of the following is NOT true about the BTX motherboard form factor?
a.
It uses in-line airflow
c.
There are currently three styles
b.
It is compatible with the ATX form factor
d.
It provides such technologies as USB, PCIe, and SATA
 

 20. 
You buy a new computer without a floppy drive. You still do some support on stations that require floppies, so you install one on your own. When you start your computer up for the first time afterwards, the floppy light comes on and stays on and the drive won’t read floppies. What might be the problem?
a.
The molex connector is not tight.
c.
You did not connect the drive to the motherboard
b.
The ribbon cable is backwards
d.
You did not connect the drive to the CD ROM
 

Multiple Response
Identify one or more choices that best complete the statement or answer the question.
 

 21. 
If you were upgrading from Windows 9x to Windows NT and you had a piece of hardware that didn’t work with NT, what are your options? Choose all that apply.
 a.
Use the older driver from Windows 9x. Most of them worked.
 c.
Check the vendor website to see if they have an NT compatible driver
 b.
Modify the old driver using the built in utility
 d.
Get a new, compatible piece of hardware.
 
 
nar004-1.jpg
Image 6
 

 22. 
In Image 6 the type of hard drive used provides for:
 a.
Serial connections
 d.
Improved reliability
 b.
Faster transfer rate
 e.
Increased case airflow
 c.
Decreased airflow
 f.
Parallel connections
 

 23. 
Why learn DOS?
 a.
Because it’s cute and has cute icons
 c.
Creating batch files can simplify tasks in networking
 b.
Windows Server commands can be used from the command line
 d.
CISCO uses a command based interface, so it helps to get used to using a command line
 
 
nar005-1.jpg
Image 1-1
 

 24. 
What kind of connector is shown in exhibit 1-1? Select all that apply.
 a.
USB 2.0
 d.
USB 1.0
 b.
Firewire
 e.
ieee1394a
 c.
iLink
 f.
ieee1284
 
 
nar006-1.jpg

Image 1-10
 

 25. 
In image 1-10 you are looking at (select all that apply).
 a.
5 pin DIN
 d.
PS/2
 b.
6 pin mini-din
 e.
Serial
 c.
PS/3
 f.
Keyboard cable
 

 26. 
You suspect a malicious user is trying to gain access to your computer via the network. What two things can you do to track this activity?
 a.
Enable the firewall to log successful connections
 c.
Configure the security event log to monitor successful connections
 b.
Configure the spyware software to track computer access
 d.
Configure the local security policy to enable auditing
 

 27. 
Your friend is asking about overclocking his CPU. What should you tell him about overclocking?
 a.
It will force his CPU to run at a faster clock speed than it is rated for
 c.
It will probably void his warranty
 b.
It will reduce the amount of heat generated by the CPU
 d.
It will force the CPU to run at a slower clock speed that it is rated for
 

 28. 
You work for a very large company. Your supervisor requires you document everything you do with all hardware. Which of the following would be the most likely reason for this policy?
 a.
To make sure you are doing your job
 d.
To have documentation down the road after you have gone so the next technician can work on it.
 b.
To have documentation in case a problem re-occurs with the same piece of hardware
 e.
To create a “knowledge database” of frequent problems so other technicians can learn from your experience.
 c.
To justify hardware and labor expenditures to the accounting department
 

 29. 
What steps can you take to reduce the changes of ESD?
 a.
Wear a grounding strap
 d.
Put your computer on a grounding mat
 b.
Put your components down on a smooth surface
 e.
Put all components in anti-static bags
 c.
Keep the temperature and humidity low
 

 30. 
Which of the following would be integral tools for a technician’s toolkit?
 a.
Rubber gloves
 d.
Canned air
 b.
Magnetized screwdrivers
 e.
A variety of screwdrivers with rubber handles
 c.
An anti-static grounding strap
 f.
Windex or some other cleaner
 

Completion
Complete each statement.
 

 31. 
The ____ is the first software the loads when you start the computer. It contains information for what is installed on the computer.
 

 

 32. 
A set instructions that directs hardware to perform a task.
 

 

 33. 
On state
 

 

 34. 
A __ is a pathway of communication that includes the protocol and the method of communication.
 

 

 35. 
The ____________________ command displays the directory structure of a hard drive or disk.
 

 

 36. 
This RAM needs constant refreshing in order to maintain the integrity of its data.
 

 

 37. 
On a disk surface, one segment of a track, which almost always contains 512 bytes of data. Sometimes a single wedge of the disk surface is also called a ____.
 

 

 38. 
In a 16 bit BUS, __ bits of data can be transferred at a time.
 

 

 39. 
____ mastering is a card with its own processor. This allows it to run completely separate from the CPU, meaning it can run faster.
 

 

 40. 
Firewire can support up to __ devices on one port.
 

 

Matching
 
 
Match the following to the kind of RAM or ROM. Answers will be used more than once.
a.
SRAM
c.
Flash memory
b.
DRAM
 

 41. 

 Can be used to speed of the processing of the CPU
 

 42. 

 Made up of transisitors that hold a charge
 

 43. 

 Refreshed every 4 milliseconds or so
 
 
Match the DOS command to its function. Some answers may be used more than once.
a.
MEM
g.
HIMEM.SYS
b.
DEVICEHIGH
h.
0-640KB
c.
LOADHIGH
i.
640KB-1024KB
d.
DOS=HIGH
j.
Above 1024KB
e.
DOS=UMB
k.
First 64KB of Extended Memory
f.
EMM386.exe
 

 44. 

 A driver that allows DOS to have access to memory over 640KB
 

 45. 

 Extended memory
 

 46. 

 Upper memory
 
 
Match the port to its description.
grp003-1.jpg
 

 47. 

 speakers/line out
 

 48. 

 network
 

 49. 

 serial
 

 50. 

 game port
 



 
Check Your Work     Start Over