Computers, Servers, and Networking

Two Year Course

 

Instructor:

Tory Klementsen, MCP A+

IM

MsTeechur

Phone:

425.348.2246

Office Hours, other info.

I am available after school by appointment each day from 1:55 to 2:20. Course material available online at www.teechur.com

E-mail and Website

mrsk@teechur.com

www.teechur.com

 

DESCRIPTION:

Network and Computer Technology is a unique hands-on course that is focused on helping students attain certification in a number of areas, including: Comptia A+, Microsoft Certified Professional, Cisco Certified Network Associate, Network+, and other professional technical certifications.

 

GOALS:

1.     Further student knowledge in Information Technology in a rigorous and challenging, hands-on course.

2.     Prepare students for the world of work by presenting them with real-world situations and simulations.

3.     Provide a variety of learning opportunities.

4.     Help prepare students to take a variety of professional technical certifications.

 

REQUIREMENTS:

The successful student will complete all coursework in a timely manner. Coursework supports student assessments which include: labs, projects, quizzes, and tests.

 

EVALUATION:

-Unit Work 30%

-Student leadership 10%

-Final 60%

Evaluations will be a combination of multiple choice, performance (i.e. map a drive), short answer, and essay questions. Essay questions are generally worth 10 times the amount of a single objective question and will be graded not only for content but for grammar, spelling, and punctuation. Every unit has an interactive review online. Study it.

 

ABSENCE POLICY

This class adheres to the school policy. After ten absences, the student loses credit in the course and may be asked to discontinue.

 

MAKEUP WORK/LATE WORK POLICY.

Work is turned in as a team. As in the world of work, late work exacts a penalty. Late units will cost 50 points per day. Because all work is available online, students are expected to complete work or make alternative arrangements, even if they are absent.

 

No incomplete work is accepted for a grade.

 

Remember: Missing one day of this course is like missing three days of a regular high school course. Take this into consideration when the alarm doesn’t go off, you just don’t feel like coming to school, or you have the sniffles. Special situations will be handled on an individual basis.

 


SOME OF WHAT YOU WILL LEARN IN THIS COURSE

8  How a computer works

8  How software works

8  Installing operating systems

8  How to maintain a computer

8  How to troubleshoot and repair a computer

8  How individual components in a computer system work

8  How to build a computer

8  Customer service

8  Time and resource management

8  Preparing for the A+ exams

8  Models of Network Computing

8  Physical and logical topologies, access methods, and the requirements for network communication

8  Network hardware.

8  Planning for a network.

8  Troubleshooting network communication problems.

8  Installing Windows 2000 Server.

8  Maintaining network security.

8  Setting up Remote Installation Services, Domain Name Services, DHCP, and other Server Enhancements.

8  Preparing for the Windows 2003 Server, Network+, Server+, and other Exams.

8  How a router works

8  Planning and designing a routable network

8  Configuring protocols given user requirements

8  Configuring switches with VLANS and inter-switch communication

8  Customize switches to meet customer needs

8  Perform initial configuration on a router and on a switch

8  Implement access lists

8  Implement simple WAN protocols

8  Troubleshoot all areas of a working network

8  Describe and implement network-related technologies

REQUIREMENTS FOR CLASS


·         Pencil, pen

·         Email address (Internet access at home helpful

·         Toolkit

·         Grounding Strap

·         Notebook for course materials. Tests are comprehensive.

·         Blank CDs

·         Optional Books:

o  A+ for Dummies

o  Mike Meyers A+ Certification All-in-One Guide

o  Network+ for Dummies

o  Mike Meyers Network+ Certification Guide


 

COLLEGE CREDITS

·         This is a tech prep course. There are college credits available to students meeting specific criteria. This will be discussed in class.

·         Because this is a college level course, students are expected to take responsibility for their learning. This includes all reading assignments before class, completing assignments on time, and studying for tests.

·         All assignments are imperative to understanding the course content.

·         Students who receive above a B- in the course will be eligible for college credit.

 

I have read and understand the syllabus and the requirements for the class. I understand that no individual late work is accepted. Furthermore I understand that this course is a college level course and that if I choose not to do readings and assignments, it will greatly impact my understanding of the course content and my grade. I will not be able to make up missed assignments or missed points the last few weeks of the quarter.

 

Of particular importance is the work policy. I understand that no incomplete work is accepted in this class, just as no incomplete work is accepted on the job. If a student or group turns in a packet with even one missing assignment, the entire packet will be marked 0. It is imperative that students complete all work in order to receive a grade.

 

________________________________

Student Signature

 

I have read the syllabus above and understand the components of the course. I understand the late work policy as well as the necessity for my son/daughter to keep up with course content.

 

_________________________________

Parent Signature

 

I would like to receive my son/daughter’s progress report via email after each unit.

 

Email address: _______________________________

Please email me with questions or comments at the address listed above.


First year Course Outline

 

Network and Computer Technology is a unique hands-on course that is focused on helping students attain certification in a number of areas, including: Comptia A+, Microsoft Certified Professional, Cisco Certified Network Associate, Network+, and other professional technical certifications. The course is a rigorous one-year program that allows the student to gain experience in the following areas:

8  Troubleshooting and Repairing a Computer (A+)

8  Building a Computer (A+)

8  Installing, Troubleshooting, and Maintaining Operating Systems (MCP, A+, Network+, MCSA)

8  Understanding How a Network Works (MCP, CCNA, Network+, MCSA)

8  Installing Network Operating Systems (MCP, CCNA, Network+, Server+, MCSA)

8  Setting up a Network (MCP, Network+, MCSA, CCNA)

8  Optimizing a Network (MCP, Network+, MCSA, CCNA)

The successful student will possess or have a desire to improve the following skills:

8  Familiarity with how a computer works.

8  Critical thinking skills.

8  Teamwork

8  Reading at a high school level

8  Time management

8  Resource management

8  Customer service

8  Troubleshooting

8  Research using the Internet and print materials

8  Problem solving

 

Units are in development in the following areas:

8  A+ Hardware

8  A+ Operating Systems

8  Essentials of Networking

8  Windows 2003 Server

8  Windows XP Professional

 

Students may access most class materials online at www.teechur.com.

 

Course Design

 

This course is designed to replicate as much as possible, a working on-the-job training program. Students will work in companies or departments together on each module at a rigorous pace, working together to:

8  Complete hands-on labs and activities

8  Research problems

8  Prepare and present project portfolios

8  Prepare for hands-on and written tests

Each unit will be scored in the following manner:

8  Students will work together to complete labs. Each lab will require one lab report for the entire team.

8  Lecture will be available online as well as given in class for most units.

8  Tests will be given on materials gathered during the seminar, labs, and projects. Everyone takes the test individually. After individual tests are completed, a single group test is taken with all members participating.

8  Tests for each unit include hands-on lab tests and written tests. Lab tests are individual only.

8  A problem or project will be presented in each unit. Teams work together to identify a solution to the problem and create a project portfolio with the solution for the customer. One portfolio is required per team.

8  Units are worth 1000 points. A sample unit would consist of:

o    Labs and lab reports: 100

o    Hands on test: 200

o    Written test: 200

o    Project portfolio: 500

 

In addition, teams are given a project budget of 500 (points, dollars, simoleans, sheckles, etc.) that may/will be spent in the following manner:

8  Consultation fees (i.e. help from teacher on lab or project): 50 per consultation

8  Time off task: 50

8  Absences: 10

8  Seminar: 100

8  Missed deadline: 100 per day

 

For example, if Team Titan uses their time and resources well, they can spend 100 on the seminar, which should help with test scores. They will split the work evenly being sure that everyone has a task and the team leader will ensure that paperwork is completed and organized and handed in on time. Joe Schmoe might be absent two days, costing the team time and simoleans (20), but others pitch in to help pick up his slack, assured he’ll do the same for one of them at some point. The leader ensures that no one gets off task and when they get stuck, they troubleshoot together to solve the problem. If they can’t, they weigh the consequences of wasting a period troubleshooting and possibly going a day past deadline, or spending 50 points for a consultation.

 

With the test coming up, the team leader makes sure everyone knows how to do each lab, since any of the labs could be on the test. They make sure to complete the project a day early so everyone can quiz each other using the review, ensuring good test scores. Before turning in the portfolio, one team member is assigned to look it over carefully to make sure all parts are present. The team leader gathers together the lab reports and makes sure they are all there and stores them in the team folder in the room. On the day of the test the average written test score is 85, the average lab test score is 95. The team’s score worked out like this:

8  95 lab test (total score: 190)

8  85 written test (total score: 170)

8  90 labs and lab reports (missed a few questions) (total score: 90)

8  80 project portfolio (incomplete solution and incomplete resource citations) (total score: 400)

8  Total earned points: 850 or 85% B

 

However, they started with a budget of 500 and any left over can go back into the point bank:

8  -100 for seminar (but it helped in their test score, so they felt it was worth it)

8  -20 for absences

8  -50 for consultation

8  -50 one time off task

8  Total left over: 280

8  No penalty for time

 

280+850=1130 or 113% on unit! Each member of the team finishes the unit with an A+

Unit Tasks

1.     Set up a team of 4-6 people.

2.     Appoint a group leader.

3.     Choose a team name.

4.     Determine team operating procedures

5.     Assign specific tasks to co-workers

6.     Open shop!

The day before the test:

1.     Ensure every single team member’s workstation is in working order for the lab test.

2.     Ensure everyone has completed the labs.

3.     Study for the written test.

4.     Make sure the project portfolio is complete.

5.     Make sure all labs have a corresponding lab report.

The day of the test:

1.     Gather together all lab reports, bind them, ensure that all reports are present.

2.     Gather together the required materials for the project portfolio.

3.     Fill out the cover page.

4.     Take written test. Have test score checked off with Mrs. K.

5.     Take lab test. Have Mrs. K check off lab test for each student. You may not help each other on either the written or the lab test!

Incomplete Units

Incomplete work is not graded. A unit that is turned in incomplete will be returned ungraded and a grade of incomplete will be entered into the gradebook. NO INCOMPLETE WORK IS ACCEPTED. EVER.

 

Late work is assessed a 100 point penalty per day.

Practical Finals

Both semesters will include a practical final. This final will be presented in the form of a project question. Students will take what they have learned and create a solution for the “customer” in the project and then emulate that solution on their workstations. For example, in Networking the students will install servers, design a domain structure, set up services (WINS, DNS, DHCP, VPN, etc.) and set it up as they would if they were completing the project in the real world. The project will include a written component, a set of benchmarks that must be met, and a written test. Practical finals are 40% of the semester grade, therefore it is IMPERATIVE that students not be absent the last month of school.

Tech Prep Credit

The first year program has available a total of 25 college credits through Everett Community College (20 credits) and Edmonds Community College (5 credits, 10 more pending). Students who meet a at least an 84% in the course, and are able to perform 90% of the benchmarks qualify for college credit.

 

Because of our articulation agreements with the local colleges, the course does college-level work. That is not to say it is out of reach for any student who is willing to put forth the effort. However it is important that students and parents understand:

o  This course is going to require studying and work at home.

o  Most labs cannot be completed at home, therefore:

o    It is imperative that students not miss class if at all possible. Missing one day at Skill Center is like missing three days at a your home high school. I am unable to re-teach missed work because even if you are not here, we move on.

o    Family vacations must be planned outside of the school year.

o    Dental and doctor appointments should not be made during the school day. If it is unavoidable, arrange to pick up the student and return him/her to campus.

o  The tests are challenging. Students who do not study for the tests simply will not pass the tests. Retakes and curving of tests are not available.

National Vocational Technical Honor Society

Students who achieve a high grade in the course and who have missed less than 5 days are eligible to be nominated to National Vocational Technical Honor Society.


Criteria for Returning Students

Class space in the Computers, Servers, and Networks program is limited and each year more students apply than can be accepted. Because of this, there is a set of criteria that must be met if you are a junior and would like to return to the program as a senior. Please read through these criteria and ask any questions. This form is to inform you what you’ll need to do as a first year student in order to obtain status as a second year student.

 

During your first year in the Computers, Servers, and Networks program you must meet the following criteria:

ü  Grade of B- or better

o    Or

ü  Completion of the A+ or Network+ Certification

ü  No behavior referrals

ü  Demonstration of leadership in the classroom

o    Membership/competition in Future Business Leaders of America

o    Successful completion of leadership points every quarter

o    Act as team lead on one or more occasion and complete module successfully.

ü  No attendance appeals

ü  Completion of Competencies for A+ Hardware and A+ Software or Network+ and Windows Server 2003

ü  Desire to pursue professional certifications (required during second year)

ü  Desire and ability to take class leader role during second year

Returning Students

Students who are returning to the Sno Isle Skills Center Computers, Servers, and Networks programs must be willing to work collegially with the instructor and other students.

 

Returning students have the following expectations:

ü  Ability to design advanced study programs.

ü  Study for and complete IT certifications. One certification test should be completed per quarter.

ü  Ability to work in a self directed manner

ü  Aid new students as consultants

ü  Follow all class rules and procedures.

 

I have read and understand the criteria as stated above.

 

_______________________________________________  ________________________________________

Student Name (please print)                                                                              Signature

 

 

_______________________________________________  ________________________________________

Parent Name (please print)                                                                                Signature

 

 

 


Computers, Servers, and Networks

PROFESSIONAL EXPECTATIONS (1/26/06)

 

 

You and your behavior are a reflection of you, our program, and Sno-Isle in general.  As employers, school officials, and community leaders see the level of expertise and professionalism demonstrated by our students, we get more calls for employment opportunities, scholarships offered, equipment donations, professionals offering to share their experience and others who volunteer their time.  Over and over we are applauded by employers’ recognition that our students are not like “typical high school students”.  Please do your best to maintain our professional image for your own sake and for all of us.

 

Ø  Class time is to be used only for this program. Very little is expected of you outside of class time so you are expected to use your time here responsibly.  No sending school assignments, personal letters, unrelated reading, or socializing/e-mailing/text messaging beyond a couple minutes will be allowed during class. Even if you feel you are "ahead" of others, this is not a reason to slack off.  It is your responsibility to reach your potential.  Please inform the instructor if you think you have nothing to do.

Ø  You are considered present when you are not only physically present but mentally alert as well.  Sleeping or resting does not create the professional atmosphere that we are trying to create.  No matter how boring the speaker may be, you are expected to listen attentively and respectfully giving eye contact with your head up.

Ø  Because our program is one of computer networking, we do not have the same restrictions placed computers in other programs.  Students in our program have the opportunity and knowledge to be mischievous/show off and to cause problems.  However, with knowledge comes responsibility.  Do not modify program files, change settings or change files that you did not author.  While the computer may seem to be “yours”, another student uses it in the other session, and standardization among computers is expected. Time is valuable and I want to spend my time training students, not “undoing” mischief and dealing with the resulting discipline. 

Ø  Our director would like to strongly emphasize that using the computer for reasons other than assigned projects will not be tolerated.  We do not have the extra time or money to spend resolving the unnecessary problems and discipline issues.  Students involved in this behavior will be asked to leave our program.

Ø  Do not download anything without Tory’s permission.  I keep detailed records regarding downloads in case the District Office or Administration questions our usage.

Ø  Computer games are not allowed. (There may be special days when this activity will be permitted but those days will be pre-planned and have specific criteria.)  Keep these off of your hard drive and server folder.  This is the top reason why students are asked to leave this program.

Ø  Internet access will be denied to anyone who abuses the Internet Acceptable Use Policy.

Ø  Only school-appropriate passwords and backgrounds (on hard drive only – not saved on the server) are allowed. Generally I put a calendar on the wallpaper. That should stay.

Ø  Do not use a computer other than the one assigned to you (without instructor permission) or open files/directories that belong to another student.

Ø  Food is allowed only in the middle of the room and only for those who show responsibility, eating etiquette and maintain a clean work area. I am not your mother. I don’t clean up after you. If I pick up garbage during the day, all food/drink privileges will be revoked.

Ø  You may listen to CDs in the lab provided others cannot hear it and you are able to respond to people speaking to you.  This privilege will be revoked for students who become preoccupied with their music.

Ø  Rudeness, disrespect and/or negative comments about others will not be tolerated.

Ø  Except during attendance, lectures and tests, you may use the nearest restroom or drinking fountain whenever necessary.  To leave the area for other reasons, please get permission.

Ø  The instructor’s desk and phone are off limits to students.  If a phone call is necessary, please ask permission to use the instructor’s phone.  Cell phones are only for emergencies.

Ø  Take responsibility for your own learning by doing your best, coming prepared (including a pen/pencil and work in progress) and asking for help when it is needed.

Ø  Do not pack up more than 2 minutes before the bell rings or open the door before the bell.

Ø  Sit only on chairs.  Do not sit or lie on the floor, counters, or tables or put your feet on the furniture.

Ø  Take pride in your work environment by keeping the work area clean and organized. Before you leave, pick the station around you. A dirty work area will be reflected on your professionalism grade.

 

 

COMPUTERS, SERVERS, AND NETWORKING

PROFESSIONAL EXPECTATIONS

 

 

I have read and understand the Professional Expectations for my program. A copy will be kept in my notebook for reference.  Concerns regarding any of these expectations will be discussed with the instructor.  I understand that failure to comply with these expectations as well as the policies stated in the Sno-Isle Handbook may result in my removal from the program.

 

 

 

_______________________________       ________________________________           ________________

          Student’s Printed Name                                 Student Signature                                    Date

 

 

_______________________________                  ________________________________

         Parent/Guardian Signature                          Parent’s E-mail Address (if available)

 

 


Acceptable Use Policy for Computers, Servers, and Networking Lab

 

You have been given a wonderful opportunity at the Sno Isle Skill Center; to work with a variety of computer hardware and software in a real world setting. The Operating System and Software Packages are industry standards. The network is a T-1 running at approximately 100 Mbps. The equipment is expensive to maintain, and even more expensive to replace.

 

With opportunity comes responsibility. You and you alone, are entirely responsible for your computer station during the period you are in this classroom. If any damage, vandalism, or misuse occurs during the period you are responsible for your system, you will be held fully accountable. Rare is the situation where a student intentionally damages a piece of equipment. More often violations happen because of carelessness, lack of understanding, not following directions, or failure to ask permission before doing something. Misuse or abuse of the computer equipment may result in the following:

 


·         Restriction of use for a period of time from 1-30 days.

·         Removal from class with loss of credit.

·         Disciplinary action including referral or police involvement for illegal activities.

·         Legal action.

·         Three AUP violations or violations marked with * will result in removal from class without credit.


 

This policy is absolute and final. It is not open to interpretation or discussion. It may be added to at the teacher’s discretion. Even so, I want you to have the opportunity to use the equipment to enhance and expand your educational opportunities. It is not my goal to deny reasonable access to any student. Your safest bet is to always ask permission if you are unsure. If you have asked, and are given permission do something, you most likely will not be held accountable for accidental violations.

 

Violations in addition to the AUP include, but are not limited to:


·         Opening or deleting another student’s work.

·         Working in an area of the computer that has nothing to do with your assigned work such as Control Panels, command prompt, or basic configuration tools.

·         Sending/receiving e-mail on the Internet that is not related to class.

·         Downloading any files from the Internet without written teacher permission.

·         Running games or other non-school software, loading ANY programs on the computer. Loading a program onto the computer may be grounds for immediate dismissal from class.

·         Copying files that are not your own work.

·         Portraying another student or person online inappropriately*

·         Using the Internet inappropriately. This is the most common violation. It’s there for you to use, but you need to use it for class work and not email, gaming, or surfing.

·         Logging on by using another student’s account or email, even if they gave you permission.*

·         Printing non-class related materials without permission.

·         Accessing the server, being in the server room without express permission.

·         Vandalizing or damaging hardware or software, even as a joke.*

·         Sabotage of teacher equipment, network, or data*

·         Accessing prohibited areas of the Internet through a proxy (don’t even try it)*

 

When the teacher is absent, you will have a substitute teacher that may or may not have an awareness of these lab policies. Please be aware that these policies do not change just because your teacher changes for a day or two. For example, if you ask the sub if you can load up a game and play it and he/she says fine, you will still be in violation. After all, the policy is in place to protect your equipment and resources and is in effect at all times.

 

One other topic that needs to be addressed is privacy. You will have an account in class to use for your class related work.. Please understand that there are no privacy rights associated with this account. Your teacher has the right to read and share with Parents, Administrators and other school staff anything that you have done if he/she feels that it is being used inappropriately. If you or your parents have any questions prior to signing this (or even after), please do not hesitate to ask.

 

We agree to the terms and conditions above.

 

__________________________________________                              ________________________________________

 

 

__________________________________________                              ________________________________________

Student (Please print and sign)                                                        Parent (Please print and sign)


Parent Questionnaire and Information Sheet

Your child is enrolled in the Computers, Servers, and Networks program at the Sno Isle Skills Center. This course is for students who are interested in careers in computer repair and/or computer network administration. The classes help prepare students to take the following professional certifications:

 

8  CompTia A+ Computer Technician Core Hardware

8  CompTia A+ Computer Technician Operating System

o    These two tests together will render a student “A+ Certified.”

8  CompTia Network+

8  Windows XP Professional, Vista, and Windows 7

8  Windows 2003 and 2008 Server

 

Participation in the classes prepares students to deal with material addressed on the tests, however it does not guarantee that students will become certified. Certification takes a great deal of dedication to studying and preparing prior to sitting the test. These tests vary in difficulty, but even the easiest certifications require dedicated study time outside of class. Assistance in test preparation is happily given even throughout the summer.

 

These classes are challenging courses, however students from all levels of computer experience have been successful. This isn’t going to be a “wander into class and surf the net or play games all period” class. In fact, there will rarely be time to do either. We work hard, we learn TONS of information, and when we finish every student who has put his/her full effort in the class will leave with highly marketable skills. Many students who have completed my programs in the past are working in the computer industry. Some went straight into the job market, others are working their way through college as network administrators and technicians, still others went on to pursue more certifications.

 

Course materials are available online. Due to the nature of the courses, online access is necessary. Students must also have an email address. If you do not have Internet access at home, the classroom is open every day after school for an hour. I am also available after school to help students.

 

I will be emailing or printing progress reports after every unit. If you would like to be put on the email list, please give me your email address below. The only stuff I will email you is related to your students’ achievement, behavior, or important class announcements. Generally you will receive no more than one email a week, usually less. You are also welcome to email me at any time. I can usually answer by the end of the day and welcome this form of communication.

 

If you ever have any questions, please feel free to contact me:

 

Tory Klementsen

425.348.2246

mrsk@teechur.com

 

Please answer the questions on the back of this page and have your son/daughter return it to school.


 

Name (please print)

 

Relationship to Student

 

Phone

 

Email

 

May I contact you at work?

 

If yes, work phone

 

Do you have a computer at home?

 

If yes, what kind? (We use PCs and Windows)

 

Do you have Internet access?

 

May we contact you to help chaperone student activities?

 

 

Please initial the following and sign on the bottom.

Comment

Parent Initials

Student Initials

I understand that students will receive a progress report once a unit. The progress report must be either emailed back to the teacher or signed and returned by Friday.

 

 

I understand that incomplete work will not be graded.

Late work will lose 100 points per day for every day it is late.

Material is due on time, regardless of absences.

 

 

I understand that the grading is as follows:

8  10% Leadership

8  30% Unit Work

8  60% Final/Final Project

 

 

I understand that absences in this course translate into missing 2-3 days. Because all course work is online, students are still expected to complete all work on time. Since all work is completed as a team, arrangements with the team must be made individually. Students with specific concerns/needs will be handled on an individual basis.

 

 

I understand that while the classes prepare students to take the tests, they do not guarantee that the student will pass. All of the material on the tests will be reviewed, but it is up to the student to study and pay for the tests.

 

 

 

Is there anything you would like me to know or take into consideration concerning your child? (If you would prefer, you can call or email me the answer to this question.)

 

 

 

 

I have read and reviewed policies and procedures for this class and understand my role in the learning process.

 

 

________________________________________   ___________________________________________

Parent signature                                                                   Student signature

It’s going to be a GREAT year! Remember, you can contact me at any time!