Lab 1-7 Use Shareware to Examine a Computer

Note: This exercise requires access to the Internet.

 

Good PC support people are always good investigators. The Internet offers a wealth of resources to those who take the time to search, download, and investigate the possible uses of software available there. This exercise is designed to help you learn to be such an investigator.

 

Follow these directions to download a shareware utility to diagnose Windows 2000, Windows 9x, or Windows 3.x problems and print a report from the downloaded software about the hardware and software on your computer.

 

  1. Access the Internet and go to this address:

http://www.freshdevices.com/freshdiag.html

  1. Download the free version of Fresh Diagnose. (You can find it also linked to our website.)
  2. Follow the steps on the screen to download the file diagnose.exe to your PC.
  3. Run the program FreshDiagnose, and the screen shown below appears.
  4. Play around with the different diagnostics and answer the questions below.

 

http://weblinks.jeeran.com/photos/new-01/Fresh%20Diagnose.jpg

 

    1. What is the model and speed of your CPU?

 

 

    1. Which version of Windows are you using?

 

 

    1. How much memory is installed on your computer?

 

 

    1. What is your local IP address?

 

 

    1. What is the brand and model of your display adapter?

 

 

 

 

 

1

 

 

You will use this program again in later chapters, so don’t erase it!

 

Try running it in Vista or Windows 7 and see what you get!