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Quiz 9-3

Multiple Response
Identify one or more choices that best complete the statement or answer the question.
 

 1. 

Why should you always dispose of batteries correctly, choose all that apply.
 a.
It is Federal Law and fines are steep
 c.
Batteries can swell and explode
 b.
Batteries can corrode and leak toxic waste
 d.
Batteries are dirty and can cause corrosion of other batteries
 

 2. 

Which of the following are potential safety hazards?
 a.
Computer components
 c.
Batteries
 b.
Cords
 d.
Cleaning supplies
 

 3. 

What things will an MSDS tell you?
 a.
first aid procedures
 c.
what kind of tools to use
 b.
how to store
 d.
what products react
 

 4. 

When troubleshooting think __________ and __________ first
 a.
hard
 c.
expensive
 b.
cheap
 d.
easy
 

 5. 

What things can protect compents from ESD?
 a.
Grounding mats
 d.
grounding straps
 b.
ankle straps
 e.
Dry cold rooms
 c.
nylon carpets
 f.
Federal law
 

 6. 

What are some reasons to document repairs? Choose all that apply.
 a.
In case the customer has a complaint.
 d.
To cover your hiney in case of legal matters
 b.
In case you see the problem again in another customer’s computer.
 e.
To suggest procedure change for things that don’t work
 c.
In case the customer wants you to do the same thing to another computer.
 f.
To help other technicians save time by not having to reinvent the wheel
 

 7. 

This kind of fire extinguisher can be used on wood or paper fires
 a.
A
 d.
D
 b.
B
 e.
ABC
 c.
C
 

 8. 

This kind of fire extinguisher can be used on electrical fires
 a.
A
 d.
D
 b.
B
 e.
ABC
 c.
C
 

 9. 

This kind of fire extinguisher can be used on grease or other combustible liquid fires
 a.
A
 d.
D
 b.
B
 e.
ABC
 c.
C
 

 10. 

What are some ways to protect most wireless routers?
 a.
MAC Filtering
 d.
Using 176 bit encryption
 b.
Turn off SSID broadcasting
 e.
changing SSID name
 c.
HiSec
 f.
Encryption
 

Completion
Complete each statement.
 

 11. 

When troubleshooting, never make _______________
 

 

 12. 

A butter knife is not a __________________
 

 

 13. 

Use the _________   ___________ to pick up screws dropped into the case.
 

 

 14. 

Unstable _______ problems can act as many other problems.
 

 

 15. 

A ____ is a way of doing things.
 

 



 
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