Company Name		
Employee Names		
Team Lead		
Module Name	I/O Devices and Multimedia	
Certification Test		Vendor		
Objectives covered		
Time allotted	10 days	Time Taken		
Date Started		Date Completed		
Item	Complete	Incomplete	Points Awarded	
Group Test Score				
Lab Test Score for Each Member				

				
				
Completed solution to problem portfolio (see rubric for score)	
Customer Overview				
Identify Customer Needs				
Poster				
Brochure				
Hands on display				
PowerPoint or Website				
Demonstration/Presentation				
Other	
Review Questions				

Budget for Unit	500			
Expenditures		Remaining Budget		
Tardies (5/day)		Labs	N/A	
Absences (20/day)		Hardware Test Score Average	N/A	
Off Task (50/student/episode)		Objective Test Score Average (100)		
Consultation Fees (50/consultation)		Project (400)		
Seminar (100)		Total (500)		
Missed deadline (100/day)				
Total				
Budget remaining				

Schedule for Unit

Day one	Day two	Day three	Day four	Day five	
Day one questions

Short lecture, but the seminar is available online

Today:
•	Module start page
•	Project: choose device
•	Tasks 1 and 2
•	Short lecture on I/O devices
	Parallel Port Quiz

Finish lecture

Today:
•	Task 3
•	Task 4
•	Task 5	Keyboard/Mouse quiz
Work on projects

Today
•	Project	Video/Monitor quiz

Work on projects

Tonight: Study for tomorrow’s test	Parallel/Printer quiz

Work on Projects	

Day six	Day seven	Day eight	Day nine	Day ten	
USB/Firewire Quiz

Project presentations

•	Lab 7-1
•	Lab 7-2
•	Lab 7-3
	Warm up

Finish lecture if needed

Work on labs
•	Lab 7-4
•	Lab 7-5
•	Lab 7-6
•	Lab 7-7	Multimedia Quiz

Work on labs
•	Lab 7-8
•	Lab 7-9

	Review for Test

•	Finish all labs
•	Lab reports
•	Put together packets
•	Put together project portfolio	Lab Test
Lecture Test
Group Test

All work for unit due, however the PROJECT is due Day Six.	

Peripheral Project

You are going to research and present one peripheral that is/might be installed on a computer system. You will present this project in science fair format to the rest of the class. 

Your customer in this project is a student studying for the A+ test. What does he/she need to know about these devices? 

Task One: Define the terms related to your device that your customer will need to know.
Task Two: Determine a list of questions that must be answered in relation to your device. You are going to turn these questions into me and on fair day, each student will get a copy of these questions. Your presentation must answer these questions.

Once you have turned these in, you will get the full customer request.

Task Three: Write up the following:
•	Customer Overview
•	A list of your customer’s current needs
•	A list of your customer’s future needs
Task Four: Research your device. Include information on:
•	How the device works
•	How to install the device
•	What do you need to know about the device in relation to the A+ certification?
Task Four: Create a poster describing the parts/components of your peripheral.
Task Five: Create a brochure with pictures and full descriptions of your peripheral
Task Six: Create a hands-on display of your device. 
Task Seven: Create a PowerPoint or Website related to your peripheral

Teams:
You may work in teams of two to four people. Four is ideal.

You will be given time in class to work on this, but you must also plan to spend time outside of class.

Demo:
You may use my presentation, web page, and brochure as examples of exemplary projects. That’s the goal you want to meet!  

Peripherals/devices to choose from:
•	Video card and monitor
•	Sound card and multimedia speakers
•	Network card
•	Pointing devices (include mouse, joystick, tablet, remote control mouse, touch pad, touch screens, etc.)
•	Printers
•	USB and Firewire ports 
•	CDRW and DVD 
•	SCSI devices
•	Modem/modem card (

Where do I get the information and parts for my presentation?
•	The seminar lecture has a lot of information, but not all. The test will be over the seminar, although all parts won’t be given aloud in class.
•	Internet has excellent pages on each of the above.
•	Parts are available in the classroom.
I/O Devices
Lab Check off Sheet and Report

Certification Tests and Objectives Covered in Labs	
A+ Operating System	A+ Hardware	Network+	Windows 2000 Professional 70-210	Windows 2003 Server 70-290	CISCO 640-801	
	1.0 OS Fundamentals		1.0 Installation, Configuration, and Upgrading		1.0 Media and Topologies		Installation		Managing and Maintaining Physical and Logical Devices		Planning and Designing	
	2.0 Installation, Configuration and Upgrading		2.0 Diagnosing and Troubleshooting		2.0 Protocols and Standards		Implementing and Conducting Administration of Resources		Managing Users, Computers, and Groups		Implementation and Operations	
	3.0 Diagnosing and Troubleshooting		3.0 Preventative Maintenance		3.0 Network Implementation		Implementing, Managing, and Troubleshooting Hardware Devices and Drivers		Managing and Maintaining Accesses to Resources		Troubleshooting	
	4.0 Networks		4.0 Motherboards, Processors, and Memory		4.0 Network Support		Monitoring and Optimizing System Performance and Reliability		Managing and Maintaining a Server Environment		Technology	
			5.0 Printers				Configuring and Troubleshooting the Desktop Environment		Managing and Implementing Disaster Recovery			
			6.0 Basic Networking				Implementing, Managing, and Troubleshooting Network Protocols and Services					
							Implementing, Monitoring, and  Troubleshooting Security					

Check off each of the labs as you complete them below. Turn this in with your lab reports.

Requirement	Completed	Filled Out Lab Sheet	Not Attempted (0 on labs for unit)	
Lab 7-1 Troubleshooting Skills				
Lab 7-2 Video and Monitor Issues				
Lab 7-3 Research Hardware and Software on Your Computer				
Lab 7-4 Using a Utility to Optimize Your Computer				
Lab 7-5 Testing DirectX				
Lab 7-6 What is DirectX?				
Lab 7-7 Parallel Port modes				
Lab 7-8 USB and IEEE 1394				
Lab 7-9 Installing a Parallel Port				

Lab 7-1 Troubleshooting Skills

In Windows 9x, produce a troubleshooting situation by assigning the same IRQ to two devices. In some computer systems that use mostly PCI and Plug and Play devices, creating a conflict can be a real challenge. Older systems that use several legacy devices will prove to be much less of a challenge.

Decide what two devices you’re going to create conflict with. Write down the original settings for the device you’re going to change below:

Original Settings:

IRQ	DMA	I/O Address	Memory Address	

Attempt to use the two devices at the same time and note what happens when you do that. Possible devices to use are a serial mouse, a modem, or a parallel port connected to a printer.

Answer these questions:
1. What two devices did you use to create a conflict?

2. How did you create the conflict?

3. When you attempted to use both devices, what happened?

Now swap with your neighbors and have them troubleshoot repairing the problem you created, while you repair the problem they created.

What problems did they create?

What steps did you take to repair it?

Lab 7-2 Monitor and Video Issues

Changing Monitor Resolution in Windows 9x
•	Using Windows 9x, list the steps to change the monitor resolution. 
1.	________________________________________________________________
2.	________________________________________________________________
3.	________________________________________________________________
4.	________________________________________________________________
5.	________________________________________________________________
o	If you make a mistake when changing the monitor resolution, Windows 9x is much better about not allowing you to lock up your video than is Windows 3.x or Windows NT.

Fixing Resolution problems in Windows NT
•	Log into Windows NT and change the monitor resolution to 1024 x 768. What happens?

•	Describe how to fix it if a user changes the resolution in Windows NT to a level that is not supported by the monitor/video card.

Windows 98 32-bit video drivers.
•	Windows 9x offers many new 32-bit video drivers for most video cards. When Windows 9x is first installed, it selects the driver for you based on the video card it detects. To see a list of available video drivers, follow these procedures:
1.	Right-click the desktop, and click Properties on the shortcut menu to open the Display Properties dialog box.
2.	Click the Settings tab. The choices available depend on the resources you have on your computer.
3.	Change the resolution by using the sliding bar under Display area. The changes are immediate; you don’t have to exit and reenter Windows, as you did in Windows 3.x.
4.	Make a change and then make the change permanent. You can go back and adjust it later if you like.

Troubleshooting Monitor Issues Caused by Immature Yahoos
•	Work with a partner who is using a different computer. Unplug the monitor in the computer lab or classroom, loosen or disconnect the computer monitor cable, and/or turn the contrast and brightness all the way down, while your partner does something similar to his/her PC. Trade PCs and troubleshoot the problems.
•	What did you do to your partner’s computer? 

•	What did he/she do to yours?

•	How did you troubleshoot it?

•	Describe a situation in which you might have to troubleshoot this kind of problem.

Video Card Issues
•	Turn the PC off, remove the case, and loosen the video card. Turn the PC back on and write down the problem as a user would describe it. (Think about what someone would say if they had this problem and called you in a panic.)

•	Turn off the PC, reseat the card, and verify that all is working.

More Video Card Issues
•	Insert a defective monitor adapter card provided by your instructor into a system. Describe the problem in writing, as a user would describe it. (Again, think about what someone would say if they had this problem and called you in a panic.)

Review Questions
1.	Describe the steps for booting into safe mode:

2.	What are some other reasons you might have to boot into safe mode? List at least three.

3.	You set up a new machine and when you restart it, you can’t change the video mode to a higher resolution. What might be the problem?

4.	Describe the steps to fix this problem?

5.	What if you don’t have the drivers?

6.	A high end video card will work with any monitor. True or False

7.	All monitors require drivers. True or False

8.	All video cards require drivers. True or False

9.	If you do not have a driver for your video card, what will happen?

Lab 7-3 Research Hardware and Software on Your Computer
Know the computers for which you are responsible. Gather the documentation for your computer and/or use the super Utilities software to compile a list of what’s going on with your computer.

1.	Go to the website and download Super Utilities.
2.	Install it in Windows XP using the A account.
3.	Run the program.
4.	Click on the System Maintenance tab and click System Information.

Computer Fact Sheet
Name of Computer		
Owner		
Operating System		
Windows Version		
Processor Type		
Multimedia Command Set		
BIOS		
IO Devices	
Keyboard		
Mouse		
USB Controller		
Other:		
Other:		
Network Adapter		
Driver		
Memory Installed		
CD ROM		
Hard Drive0		
Type (IDE SATA SCSI)		
Hard Drive1		
Type (IDE SATA SCSI)		

Software Installed:
Name	Version	Installed by	Date	

				

				

Other Devices:
Name of Device	 IRQ 	I/O Address 	DMA Channel 	Device Driver Filename	
Serial port 1					
Serial port 2					
Parallel port					
Mouse					
Modem					
CD-ROM					

					

Lab 7-4 Using a Utility to Optimize Your Computer

1.	Open Super Utilities and list ten of the built-in utilities you can use for optimizing your computer.

Option	Component it Effects	Description of Utility	

			

			

			

Which utility would you use to:

1.	Set up a time for the computer to automatically be turned off.

2.	Identify what program is used to handle a specific file type (such as M3U).

3.	Make a copy of all installed drivers.

4.	Add or remove toolbars from Internet Explorer.

5.	Start or stop services.

6.	Scan for and remove spyware.

7.	Change startup options (programs that are loaded at startup).

Use Super Utilities

1.	Choose one of the utilities in the suite and run it.
2.	Which utility did you choose?

3.	What is the intended purpose of the utility?

4.	What did it do when you ran it? 

Review Questions
1.	Out of the utilities you’ve used in this class, which one do you find to be the most useful?

2.	Why did you choose that one?

3.	If you were to add some features to this program, what are three features you would add?

a.	________________________________________________________

b.	________________________________________________________

c.	________________________________________________________

4.	Super Utilities combines some built in features of the Windows operating system into an easy to use interface. True or False
5.	Super Utilities can allow you to see how much space each of the folders on your hard drive is taking up. True or False.

Lab 7-5 Testing DirectX on Your System

1.	Open Super Utilities. Click on Windows Tools and run the DirectX Tool.
2.	What version of DirectX is installed?

3.	What is the name of the video card installed?

4.	What is the chip type?

5.	How much VRAM is installed?

Test DirectDraw
1.	What things were tested?

2.	Did your machine pass all the tests?

Test Direct3D
1.	What three things were tested?
a.	_____________________________________
b.	_____________________________________
c.	_____________________________________
2.	What were the results of this test?

3.	As the test was running, what did you notice about each subsequent test?

Test DirectSound
Be sure you have headphones or speakers (check out speakers from me) to run this test.

Test	Result	
Mono, 8-bit 22Khz from a software buffer		
Stereo, 8-bit 22Khz from a software buffer		
Mono, 16-bit 22Khz from a software buffer		
Stereo, 16-bit 22Khz from a software buffer		
Mono, 8-bit 22Khz from a hardware buffer		
Stereo, 8-bit 22Khz from a hardware buffer		
Mono, 16-bit 22Khz from a hardware buffer		
Stereo, 16-bit 22Khz from a hardware buffer		

1.	How many audio systems does your computer have? (For example, mine has one sound card and one USB sound driver.)

2.	Can you get test results from both (if you have two) with your current setup? 

3.	Why or why not?

Test DirectMusic
1.	Test the port using Microsoft Synthesizer. Did it pass?
2.	Test using your audio card. Did it pass?
3.	Test using Microsoft MIDI Mapper. Did it pass?
4.	Test using the USB Audio device. Did it pass?
5.	Test using Microsoft GS Wavetable SW Synth. Did it pass?
6.	Describe each of these devices

Microsoft Synthesizer	Audio card (name of card)	MIDI Mapper	USB Audio	GS Wavetable SW Synth	

Test DirectPlay
We don’t have the capacity to test this, but a user has requested this technology. You’ve heard of it but aren’t exactly sure what it is. 

Locate a website online that describes directplay and write a short description of it:

Review Questions
1.	What is DirectX?

2.	What is the current version of DirectX?

3.	What version is installed on your computer?

4.	What features does DirectX support?

5.	What protocol stacks/suites support DirectPlay?

Lab 7-6 What is DirectX?

Go to the following website: http://www.webopedia.com/DidYouKnow/Hardware_Software/2005/directx.asp

Read and answer the questions below.

____	1.	Because a developer can never know what kind of computer a game player will use, he/she can use ___ in programming.
a.	DirectPlay	c.	DirectX	
b.	SSI	d.	MMX	

Multiple Response
Identify one or more choices that best complete the statement or answer the question.

____	2.	What protocol stacks/suites and connections support DirectPlay?
a.	TCP/IP	d.	Modems	
b.	IPX/SPX	e.	Serial connections	
c.	NetBEUI	

____	3.	Which of the following devices will DirectX allow a game to access?

a.	Video card	c.	Joystick	
b.	Audio card	d.	Printer	

____	4.	Why would a program prompt a user to install DirectX.

a.	The program needs direct access to the software on the system	c.	The program needs to control certain multimedia components on a system.	
b.	An older version or no version of DirectX is installed	d.	The system does not support DirectX APIs	

	5.	DirectX made its debut in what year?

Completion
Complete each statement.

	6.	This is a set of APIs developed by Microsoft that enables programmers to write programs that access hardware features of a computer without knowing exactly what hardware will be installed on the machine where the program eventually runs.

	7.	The ___ operating system did not need DirectX because it allowed direct access to the hardware.

Matching

Match the components of DirectX to its description
a.	DirectDraw	e.	DirectInput	
b.	Direct3D	f.	DirectPlay	
c.	DirectSound	g.	DirectShow	
d.	DirectMusic	h.	DirectX	

____	8.	A set of APIs that allow developers to write games that will play on any system without knowing what hardware is installed

____	9.	Allows the playing of music and sound effects in games and other apps.

____	10.	Provides direct access to display devices while maintaining compatibility with the Windows GDI

____	11.	Enables the playing of sounds with very low latency and gives applications a high level of control over hardware resources

____	12.	Allows streaming media on a Windows platform for high quality capture and playback of multimedia streams

____	13.	Allows display and manipulation of 3D graphics

____	14.	Provides the ability for game players to play online, via a modem, network or serial cable using a variety of protocol stacks

____	15.	Allows a program to retrieve data from a variety of input devices, even if the program is running in the background.

When you are finished, you may use this document on the DirectX Quiz.

Lab 7-7 Parallel Port Modes

Examine CMOS setup on your PC and answer the following questions about your parallel port:

1.	Is there a parallel port coming directly off the system board?

2.	What modes are available for the parallel port?

3.	What is the currently selected mode?

4.	If the parallel port supports ECP, what DMA channels can be selected for this mode?

5.	Write down the settings for this port below. Be sure to write down ALL settings!

6.	Disable the parallel port using CMOS setup. Reboot the PC and attempt to use the port by installing a local printer on LPT1 (you can do this even if a printer isn’t really attached…just do the add printer wizard) and then execute a print command to that printer. What happened?

7.	Reinstate the original settings. Test to make sure the parallel port is working by executing a print command once again.
8.	Remove the printer you created.

Lab 7-8 USB and IEEE 1394

You are going to install a PCI card and then uninstall it, so make sure you have enough time. I want the card back before the period is over.

Installing a USB/Firewire Card
1.	Check out from me:
a.	A toolkit
b.	A USB/Firewire card
c.	Driver disk for card
2.	Install the card into your lab computer.
3.	Boot into Windows XP.

Test the Installation
4.	Check out a USB drive from me.
5.	Put the drive into the card. Does the drive read?

6.	Is this a USB 1.1 or USB 2.0 drive?

7.	How do you know?

8.	Restart into Windows 98.
9.	Does the drive read in Windows 9x?

10.	Why or why not?

11.	Install the drivers that come with the card
a.	One set in Windows XP
b.	One set in Windows 9x
12.	Restart your computer if necessary.
13.	If someone in class has a Firewire device, check it out in the Firewire port on the card.
14.	Remove the card and drivers from your machine and turn back into me. 

Review Questions
1.	What speed does USB 1.1 transfer at?
2.	What speed does USB 2.0 transfer at?
3.	What are five devices that can use USB?
a.	________________________
b.	________________________
c.	________________________
d.	________________________
e.	________________________
4.	What speed does IEEE 1394a transfer at?
5.	What speed does IEEE 1394b transfer at?
6.	What are five devices that can use IEEE 1394?
a.	________________________
b.	________________________
c.	________________________
d.	________________________
e.	________________________
7.	You can network using USB. True or False
8.	You can network using IEEE 1394. True or False

Lab 7-9 Adding a Parallel Port

If your computer has more than one LPT port, you can add another port to your system using the Printer Wizard.

1.	Start the add printer wizard.
2.	Select local printer attached to this computer.
3.	Deselect the plug and play option.
4.	In the “Select a Printer Port” window, click “Create a new port”.
5.	Select “Local port” and click next.
6.	Name the port Happy Port
7.	Install the Apple LaserWriter Plus v38.0 printer.
8.	Do not use it as a default printer.
9.	Do not share it.
10.	Do not print a test page.

Verify your new port
1.	Go into your printer folder and right click on your new printer.
2.	Click properties.
3.	Click ports.
4.	Do you see Happy Port?
5.	Yay!

Review Questions
1.	What does LPT stand for?

2.	What kind of communications does an LPT port use?

3.	What kind of communications does a serial port use?

4.	What is ECP and what advantages does it have?

5.	What is EPP and what advantages does it have?

Questions for Unit

1.	Name four system resources that a device might need and that offer the potential for a conflict with another device.

2.	Why would an external modem cost more than an internal modem?
3.	In DOS, what command loads a device driver? Where is the command located?
4.	Name three possible ways a scanner might interface with a system board.
5.	By definition, what system resources does COM1 use? COM2? COM3? COM4?
6.	To what does RS-232 refer?
7.	How many pins are on a typical serial mouse port?
8.	What is a null modem cable, and what is it often used for?
9.	What chip controls the speed of serial ports? What DOS utility program can you use to determine what version of this chip you have installed?
10.	Why might you choose to use ECP mode for your parallel port rather than EPP mode?
11.	When might you need to disable ECP mode for a parallel port?
12.	How are system resources assigned to ports on a typical, general-purpose I/O card?
13.	In order for your system to support a USB device, what three resources must you have?
14.	What OS supports USB?
15.	What is the maximum number of PCI slots that a system board might have?
16.	What utility tool can help resolve system resource conflicts in DOS? In Windows 9x?
17.	When installing a device, why would you prefer to use a PCI expansion slot rather than an ISA expansion slot?
18.	Explain what PCI bus IRQ steering does. When might you disable it?
19.	If PCI is attempting to use an IRQ that is used by a legacy ISA device, how can you force PCI to not use the IRQ?
20.	If the port on a SCSI host adapter has only 25 pins, what does this tell you about the adapter?
21.	How much video RAM is required to produce a resolution of 800 _ 600 with 65,000 colors?
22.	Give three examples of monitor screen sizes. How are monitor screen sizes measured?
23.	Which provides better quality, an interlaced monitor or a non-interlaced monitor? Why?
24.	What type of monitor can offer a variety of refresh rates?
25.	What size frame buffer is needed on a video card to hold the data for 1,280 _ 1,024 screen resolution and 65,000 colors?
26.	What makes a device an ergonomic device?
27.	Describe the size and pins on a DIN connector and a PS/2 connector for a keyboard.
28.	What three colors are used to build all colors on a color monitor screen?
29.	Which gives better image quality, a .25-mm dot pitch monitor or a .28-mm dot pitch monitor? Why?
30.	If a mouse begins to be difficult to operate, what simple thing can you do to help?